Smart pet doors

PetSafe SmartDoor Connected review

Published 20 June 2026

8.25 / 10 Our score

PetSafe's app-controlled door, and the strongest here for remote control without needing a separate hub. Lock and unlock from anywhere, schedule per-pet access and get entry notifications. Recognition is solid if not quite SureFlap-wide.

Best for: Owners wanting app control without a separate hub

From £179.99 checked 20 Jun 2026

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What works

  • App control with no separate hub
  • Remote lock and scheduling
  • Per-pet entry notifications
  • Reliable recognition
  • Flexible fitting

What falls short

  • Pricey
  • Read-zone narrower than SureFlap
  • Battery powered

How it scores

We rate every product in this category on the same criteria, weighted by how much they matter in daily use. Each score is out of 10.

Weighted score breakdown for the PetSafe SmartDoor Connected
Criterion Weight Score Why
Recognition accuracy and reliability 25% 8.5 Reliable microchip and collar-tag recognition
Security and stray exclusion 20% 8.5 Registered-pet access with good stray exclusion
Weatherproofing and seal 15% 8.0 Good weatherproof seal
Response speed 10% 7.5 Adequate response speed
Pet capacity and compatibility 10% 8.0 Stores multiple pets; microchip and tag compatible
App and access control 10% 9.5 Best app control here without a separate hub: remote lock, per-pet scheduling, push alerts Confirm on your exact model before relying on it.
Installation and fit 5% 7.5 Door and wall fitting
Value 5% 7.0 Pricey, but the no-hub app convenience justifies it for some
Weighted total 8.25

How we score: each rating combines the manufacturer specification with the weight of feedback from owners and independent reviewers. We do not copy other reviews. The score is our own synthesis, and we show the reasoning so you can judge it yourself.

Key specifications

Recognition Microchip and collar tag
Smart App built in, no separate hub
Control Remote lock, per-pet scheduling, alerts
Fitting Door and wall
Power Batteries
Best for App control without a hub

Common questions

Does the PetSafe SmartDoor need a hub?

No, and that is its main advantage. It offers remote lock and unlock, per-pet scheduling and push notifications through the app without buying a separate hub, where the SureFlap Connect needs one.

How is recognition compared to SureFlap?

Solid and reliable, though SureFlap's read-zone is wider, so it catches a pet approaching off-axis a little sooner. For most homes the difference is small.

What can I do from the app?

Lock and unlock from anywhere, set per-pet entry schedules and curfews, and get a notification when each registered pet uses the door.

Looking at something else? See our pet cameras